Lastminute.com partners with Nuvei: a strategic move to optimize payment ecosystem
Explore how Lastminute.com enhanced its global travel tech offerings by partnering with Nuvei, focusing on payment optimization to drive revenue growth and improve customer experiences.
About Lastmiunte.com
Lastminute.com is a leading European travel tech company specializing in holiday packages, with a diverse portfolio of well-known brands. Operating in 40 countries and available in 17 languages, Lastminute.com boasts a global presence and employs over 1,000 professionals worldwide.
The challenge
Lastminute.com recognized the critical role of managing their payment ecosystem in driving revenue growth. With millions of complex transactions, a well-optimized payment strategy was essential. However, if not properly managed, the payment system could become a source of revenue loss. To address this challenge, Lastminute.com sought a partner who could help optimize their payment strategy.
The approach
During the challenging period of the pandemic, Lastminute.com joined forces with Nuvei to collaboratively reduce friction for their customers. Nuvei's expertise and solutions enabled Lastminute.com to strike a balance between strong customer authentication, security, and conversion rates. By increasing acceptance rates, Lastminute.com retained more revenue within their business. Nuvei became a trusted partner, handling a significant portion of Lastminute.com's payment processing. The success of their collaboration was driven by Nuvei's attentive approach, understanding of Lastminute.com's needs, and the development of tailored solution.
Nuvei helped us balance strong customer authentication with security and conversions.
Alessandro Luchetti - Head of Global Payments and Fraud
The Results
The strategic collaboration between Lastminute.com and Nuvei yielded notable outcomes. By optimizing the payment strategy, Lastminute.com safeguarded revenue growth potential. Nuvei's involvement contributed to enhanced customer experiences, increased acceptance rates, and secure transactions. The partnership showcased the power of mutual understanding and tailored solutions in tackling challenges, ensuring a seamless and profitable payment ecosystem for Lastminute.com.
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