Digital content & subscriptions
Payment technology
Payment technology
Video
June 7, 2023

The power of payments in digital goods industries

How to surprise, delight, and retain customers

Payment technology
Payment technology

In the digital goods and services sector, the right payment solutions can make or break customer loyalty.

Our guide explores the impact of understanding and catering to customer payment preferences on companies' revenue. It delves into the intricacies of catering to customer needs in the realm of online transactions. It examines the unique challenges and opportunities presented by digital goods, emphasizing the importance of customer-centric approaches in enhancing user experiences. By focusing on factors such as convenience, personalization, and security, businesses can build trust and loyalty among digital goods consumers.

6% of consumers would permanently turn away from a brand after just two poor experiences, while 48% have terminated subscriptions because of declined payments.

Additionally, the guideexplores strategies for optimizing payment processes and combating fraud in the digital goods sector. As businesses continue to navigate the complexities of digital commerce, prioritizing customer focus emerges as a key driver for success in delivering seamless and satisfying experiences in the digital goods market.

Download to learn:

  • How to align with customer payment preferences and increase retention
  • How one-click purchases create a frictionless buyer journey, delighting customers and leading to higher sales
  • How to leverage instant payouts for easy refunds and cancellations, fostering customer loyalty

Further insights

Payments designed to accelerate your business

Choose Nuvei for payments that work harder to convert sales and boost your bottom line.

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