Office of the CEO


If you have previously contacted
our Client Care Department and your concerns
have not been resolved,

please communicate your issue to the
Office of the CEO.

It’s our way of keeping our promise of exceptional client care.

  • If your request is related to your merchant account, please provide us with the following information. It will help us serve you even better. Thank you.
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General Inquiries

1100 René-Lévesque, 9th Floor, Montréal, QC, Canada, H3B 4N4

1 866-687-3722

Code of conduct

If you have any concerns pertaining to the Code of Conduct for the Credit and Debit Card Industry, click here.