Vector illustration concept of testimonial, social media, networking, business communication, forum, product review. Creative flat design for web banner, marketing material, business presentation.

How to Become an Effective Communicator

Absolutely anyone can become an effective communicator by continuously practicing self-awareness and awareness of others.

Self-awareness

Before initiating any communication, especially an important or a sensitive one, take a pause and go over your motivations, intentions, and your delivery method.

Intention

What is the goal or purpose of my communication? Do I want a concrete answer? Do I want to discuss or collaborate? What am I expecting to get out of it?

Motivation

Is my motivation aligned? Am I prepared to receive feedback? Am I communicating just to vent? Am I communicating to be difficult? Do I have a hidden agenda? Be honest with yourself.

Content

Is my message clear to the recipient? Does the recipient have enough context and knowledge to understand what I expect from them? Do we have the same level of expertise on the topic? Do I need to clarify my message further?

Tone

Is my tone aligned with my goal and intention? The tone is very important. You don’t want to accidentally sound rude while just trying to be efficient. In written communications, use adjectives to highlight the tone of the message. Make sure your message sounds friendly and aligns with your intention.

Timing

This part is especially important when it comes to sensitive topics. Ask yourself: “Am I emotionally gathered, calm, and open to communicate right this moment?”. If you write an email while upset, angry, or frustrated, it will most probably reflect your state of mind and will not be the best version of the message you intend to deliver. Take some time to calm down and reflect on the message before reaching out and communicating to the recipient.

Method

Did I choose the right forum for communication? Was this meeting necessary or could it have been an email? Did I send an email when I should have just scheduled a call? Your communication method needs to be aligned with your intention and purpose.

Functioning gears

Awareness of others

Now let’s stop and think about how your communication can be perceived by others.

Intention

Does the person have the necessary information to understand the intention of this communication? What do they think you expect from them?

Motivation

How might they perceive your intention? Is your motivation aligned? Are they open to receiving this communication? Why would they want to help or collaborate?

Content

What are the necessary facts, details to make the information and the ask clear? Is the ask legitimate, explicit? Is what you are asking from them falls under their role?

Tone

From what you know of this person, how is your tone likely to be perceived? Would your tone match their personality and their preferred tone of communication?

Timing

Have you considered the timing from their perspective? Are you sending an important email on Friday night just when they are about to go enjoy their weekend? Are you scheduling a meeting knowing that it’s their busiest time of the week? Is your recipient emotionally ready to receive a difficult communication at that specific time?

Method

Have you chosen a method that will meet their needs and preferences?

Problem analysis solution concept

Articles

U.S. iGaming: Can players request an instant payout to a debit card?

U.S. iGaming: Can players request an instant payout to a debit card?
Articles, Articles, Articles, Insights, Insights

Offering instant withdrawals is critical to winning and retaining new players in…

Nuvei and Mansion Group: the pillars of a winning partnership in iGaming

Nuvei and Mansion Group: the pillars of a winning partnership in iGaming
Interviews

Nuvei has been supporting Mansion Group as its main payments service provider…