Nuvei: We’re Proud of Our BBB/A+ Rating
Getting a good grade for your hard work feels amazing! Last month we received our A+ plaques from the BBB, and we are very proud.
BBB stands for Better Business Bureau. It was founded in 1912 with a single goal to create marketplace trust. Today the BBB provides reviews on more than 5 million businesses. The BBB assigns ratings from A+ (highest) to F (lowest). The ratings depend on 17 factors including transparent business practices, complaint history with the BBB and overall complaint resolution. The grades represent the BBB’s degree of confidence that a business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB.
We work hard every day to ensure our merchants are happy with our service. We proactively reach out, resolve issues and implement collected feedback into our operational practices. Having an A+ rating is a reward that shows that our continuous efforts bear fruit. It motivates us and encourages us to take our service level one step further every day.