Nuvei: We’re Proud of Our BBB/A+ Rating

Getting a good grade for your hard work feels amazing! Last month we received our A+ plaques from the BBB, and we are very proud.

BBB stands for Better Business Bureau. It was founded in 1912 with a single goal to create marketplace trust. Today the BBB provides reviews on more than 5 million businesses. The BBB assigns ratings from A+ (highest) to F (lowest). The ratings depend on 17 factors including transparent business practices, complaint history with the BBB and overall complaint resolution. The grades represent the BBB’s degree of confidence that a business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB.

From To Letter Rating
97 100 A+
94 97 A
90 94 A-
87 90 B+
84 87 B
80 84 B-
77 80 C+
74 77 C
70 74 C-
67 70 D+
64 67 D
60 64 D-
0 60 F

 

We work hard every day to ensure our merchants are happy with our service. We proactively reach out, resolve issues and implement collected feedback into our operational practices. Having an A+ rating is a reward that shows that our continuous efforts bear fruit. It motivates us and encourages us to take our service level one step further every day.

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