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Customer Service &
Technical Support

United States

1 877-772-3346

Canada

1 866-687-3722

Latin America

+57 601 916 1523

Digital Payments
Gateway Support

United States & Canada

1 855-264-1775

Latin America

+52 800 877 0427

Rest of the world

+44 20 3051 3031 ext. 1

Hours of Operation

Customer Service

8:00 a.m. – 7:00 p.m. EST
Monday to Friday

Technical Support

Available 24/7
Monday to Sunday

Digital Payments Gateway Support

8:00 a.m. – 7:00 p.m. EST
Monday to Friday

Additional Information

Canadian Code of Conduct:

If you have any concerns pertaining to the Code of Conduct for the Credit and Debit Card Industry, click here.

For Maryland residents only:

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Nuvei US LLC, #1760584 at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201 or at 1-888-784-0136.

For Alaska residents only:

If your issue is unresolved by Nuvei US LLC (877-772-3346), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: click here.

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call (907) 465-2521.